FAQ

Below are our most frequently asked questions.  If you have a question that is not listed below please use one of the methods under the contact us tab for assistance.

  • What type of orientation will work best?

    A DIGITAL picture taken with portrait orientation will almost always work best with your personalized magazine cover.

  • Can I change the text on the magazine?

    Absolutely!  We encourage you to do so.  The idea of the personalized magazine cover is to make it unique to you.  You will be able to see which fields you can make changes to by clicking on the magazine cover you are interested in.  Please be sure to enter your information exactly how you would like it to appear.

  • What is the discount for duplicate covers?

    Yes.  If you would like to purchase a duplicate magazine cover, you can do so for only $10.75.  However, the duplicate cover has to have the same picture, wording, etc.

  • How long does it take to receive my cover?

    While you will have different shipping options during the checkout process, in general please allow approximately one week for delivery of your cover(s).  You will get to proof your custom cover prior to it be printed and mailed.  Some of the turn-around time depends on how often you check your emails.  Once we get approval from you, your cover is printed and goes out in the next business day's mail.

  • What type of photo should I send? 

    Pictures taken with your digital camera are very much preferred.  Digital pictures will provide the best quality and clarity for your magazine cover.  A larger file size will work best.  It is always easier for us to make a file smaller rather than larger.

  • What if the picture I send you becomes distorted when it is enlarged?

    Your DIGITAL picture is best as a JPG format, although other formats can work.  If the picture you send becomes distorted when it is enlarged, we will contact you to discuss options.  It is always better to send a larger file and let us make it smaller. 

  • Will I get to see or make changes to my cover before it is mailed?

    Absolutely!  Once we receive the information you would like on your cover and have created it, you will be sent at least one draft to review and make changes to.  Often times we will send you a couple of drafts to choose from.  We do this because each photo looks different on a cover and we may adjust layout or colors to better enhance your photo.  Your personalized magazine cover will always be approved by you before printed and mailed.

  • Where can I get a discount code?

    Occasionally Cover Me Famous will offer discount codes.  Most often these codes will be found on advertising pieces.  If we run a special promotion, you may also find specific information on the promotion on our home page. If you become a fan on our Facebook page you will be the first to know of any discount codes.

     

    If you have a discount code you will be able to enter that code when you are in the checkout process.  After you provide us with your shipping information you will see a box that says "Discount Code".  Enter your code and click apply.  Your total will be reconfigured and you will be able to see your savings.

  • If I become a fan on Facebook, can you see my personal profile?

    No.  Becoming a fan on our Facebook page DOES NOT allow us access to any of your information on Facebook.  By becoming a fan you will be notified of special discounts, covers we may be working on, and you can even post suggestions as to covers you would like to see us create.  The link to our Facebook page can be found on the home page of this website.

  • I don't have a PayPal account; how do I pay with a credit card?

    Yes, you can still use a credit card for your purchase.  You do not need a PayPal account to process your order.  Your credit card information will be processed via a secure page on PayPal.  You may be asked if you want to create a PayPal account, but you do not need to do so in order to complete your purchase with Cover Me Famous.

  • Will my credit card information be entered on a secure site?

    Yes.  When you enter your credit card information you will be doing so on a secure site. 

  • What forms of payment do you accept?

    Currently we accept Visa, MasterCard, American Express and Discover.  

  • How is my order sent to me? Where do you ship?

    Covers are sent via USPS Priority Mail or USPS Express Mail to any of the contiguous United States.   We also ship to Canada via USPS Priority or USPS Express Mail. Your options will be available during the checkout process. For more information on shipping please click the "shipping" link on our home page.

  • What is your cancellation policy?

    All of our covers are personalized and created just for you.  Graphic Design work begins almost immediatly after your order has been received.   Therefore, once you recieve a draft copy of your personalized cover (via email) the initial cost of your cover may not be refunded.  However, if your order has not yet shipped we will refund your credit card the cost of shipping and any additional duplicate copies of that cover you may have ordered. 

  • How much are shipping charges?

    During the checkout process you will have the option to choose USPS Priority Mail or USPS Express Mail.  Please click the shipping link on our home page for shipping charges.

     

  • Is my cover shipped to me in a frame?

    In order to keep costs down,  we do not ship the covers in a frame.

  • What type of frame will work best for my cover?

    While we do not sell the frames, if you would like to purchase a frame for your completed cover(s), we recommend an 8 1/2 x 11 document frame.  Because we print our covers borderless we suggest you bring your cover with you when purchasing a frame or if you would like to purchase a frame before your cover arrives, you should bring an 8 1/2 x 11 size paper with you to the store and make sure you can see all edges (border to border of the paper). 

  • What other type of design work to you do?

    While we specialize in the personalized magazine covers. We are also available to do do other design work for you. Please contact via the contact form with your request.

  • Do I get a full magazine?

    No. What you are ordering is a personalized magazine cover only. The are prints made to look like magazine covers. We print borderless on 8 1/2 x 11 high quality gloss professional photo paper.

 

 

 

 

 

 

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